Elitarc LLC ("we," "us," or "our") may offer SMS/text messaging services to individuals who opt in to receive text communications from us. This policy describes how we collect, use, and protect information in connection with those services.
1. Opt-In and Consent
By providing your mobile phone number and opting in to receive text messages from Elitarc LLC, you consent to receive recurring automated text messages at the number provided. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at [email protected].
2. Sharing of Mobile Information
Elitarc LLC does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
3. Use of Mobile Information
Mobile phone numbers and related opt-in data collected in connection with our text messaging services are used solely to send the communications you have requested. This information is not used for any other purpose and is not sold, rented, or otherwise disclosed to unaffiliated third parties for their own marketing use.
4. Types of Text Messages
Text messages sent by Elitarc LLC may include, but are not limited to:
- Appointment reminders and scheduling confirmations
- Wellness program updates and check-ins
- Responses to inquiries submitted through our website or contact form
- Transactional notifications related to services you have requested
We do not send unsolicited marketing or promotional text messages to individuals who have not opted in.
5. Opting Out
You may opt out of receiving text messages from us at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and will no longer receive text messages from us unless you opt in again.
Opting out of text messages does not affect your ability to receive communications from us through other channels, such as email.
6. Help
If you need assistance, reply HELP to any text message from us, or contact us directly at:
- Email: [email protected]
- Phone: (267) 323-1837
- Hours: Monday – Friday, 10 am – 5 pm ET
7. Carriers
Elitarc LLC is not liable for delayed or undelivered messages. Carrier message and data rates may apply. Supported carriers include, but are not limited to, AT&T, T-Mobile, Verizon, Sprint, Boost Mobile, U.S. Cellular, and MetroPCS.
8. Changes to This Policy
We may update this SMS & Text Messaging Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued participation in our text messaging program after any changes constitutes your acceptance of the updated policy.
9. Contact Us
If you have questions about this SMS & Text Messaging Policy, please contact us at:
Elitarc LLC[email protected]
(267) 323-1837
Monday – Friday, 10 am – 5 pm ET